One number, worked out.
Most management fees are an opening position. The percentage on the brochure is low; the invoices that follow are not — a technology fee here, a margin folded into the cleaner's bill there, a linen program nobody remembers agreeing to. We built our structure so the brochure and the invoices say the same thing.
The rent your home earns — not the cleaning fees guests pay (those go to the cleaner), not the occupancy taxes (the platform remits those). One fee, on one base, and everything else at cost.
What the fee covers — and what we never charge for.
Bundled into the 22%
- Our labor — the walking, watching, answering
- Listing creation and upkeep, dynamic pricing
- Guest vetting and 24/7 guest response
- Accounting and your monthly statement
- Digital guest guidebook
- Manager-side business insurance
- Quarterly walk-throughs, annual design consult
- City license and TPT compliance handling
- The software stack that runs your home
Billed at cost, no markup
- Cleaning — guest-paid, remitted to the cleaner
- Supplies and consumables
- Photography
- Vendor work — the vendor's own invoice, receipt attached
- No maintenance reserve held on our books
- No technology fee, ever
- No onboarding fee, no linen program
- No marketing surcharge
The comparison, worked.
Here is a month — the same illustrative month shown on our sample statement: $24,800 in accommodation revenue, $2,250 in guest-paid cleaning, $1,214 of vendor work. On the left, our structure. On the right, a composite of the fee schedules owners show us when they arrive — a lower headline percentage, taken from gross, with the usual companions.
| Line | Tend — 22% of accommodation | Composite — “20% of gross” |
|---|---|---|
| Management fee base | $24,800 | $27,050 (rent + cleaning) |
| Management fee | $5,456 | $5,410 |
| Technology / platform fee | — | $99 |
| Margin on vendor work (10–15% is typical) | — at cost | $121–$182 |
| Cost of management, this month | $5,456 | $5,630–$5,691 |
The composite column is exactly that — a composite of fee schedules owners have shown us; it depicts no specific company, and your quote may differ. It also stops where the knowable numbers stop: onboarding fees, linen programs, and damage-waiver margins vary too much to price here, which is rather the point. Ours is easy to price. There aren't any.
Two points lower on the brochure; higher on the invoice. That's the arithmetic on an ordinary month — and the gap widens in months with real vendor work, which is precisely when you least want your manager profiting from the repair. Have a quote in hand? Send it with your First Look request and we'll work this same math on it, line by line.
No lock-in, and the one exception, stated plainly.
We work month-to-month. No annual term, nothing that auto-renews. If we're ever not earning our keep, thirty days' written notice hands the home back in good order, every reservation on the books honored straight through checkout.
The one exception is your first ninety days. We put real money into bringing a home up to standard, so leaving inside that window carries a declining setup-recovery — $1,500 in the first thirty days, $1,000 through day sixty, $500 through day ninety, nothing after. Recovery of our cost, not a penalty, and never a claim on your future bookings.
Ask any manager — us included — to show you a sample monthly owner statement. If they can't, you've already got your answer. Ours is here, every line of it.
Questions owners actually ask.
Why 22% and not something lower?
Because the number is real. A lower headline that recovers its margin through markups isn't a lower price — it's a less legible one. We priced the fee to carry everything a well-run home needs, so that no other line on your statement ever has our margin hiding in it.
What exactly is accommodation revenue?
The nightly rent your home earns, across every channel, net of occupancy taxes. It excludes cleaning fees — guests pay those and we remit them to the cleaner — and it excludes anything collected on behalf of someone else. If the money was never really yours, we don't take a percentage of it.
Do you mark up vendors or supplies?
No. Every reimbursement on your statement is the vendor's own invoice amount, receipt attached in your portal. No maintenance reserve sits on our books, and no repair ever earns us a margin — we'd rather have no incentive to find problems.
When and how do you invoice?
Once a month, alongside your statement: the management fee and any at-cost reimbursements, itemized. Every charge is either something you approved or something we paid a real vendor for.